Royal Touch Shipping Information
Last updated: October 15th, 2025
At Royal Touch, we strive to process and deliver your orders as quickly and efficiently as possible. Please review the following information regarding our shipping practices and policies.
1. Product Availability
All orders are subject to product availability.
If an item in your order is out of stock, we will ship the available products first and send the remaining items as soon as they become available.
You will be notified via email about any delays or partial shipments.
2. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order.
These costs will be displayed at checkout before you complete your purchase.
Please note that shipping costs are non-refundable, except in cases where the return is due to an error on the part of Royal Touch.
3. Delivery Times
The estimated delivery date may vary depending on:
The carrier’s shipping practices
The delivery destination
The shipping method selected
The number of items in your order
Your order may be shipped in multiple packages depending on product availability or warehouse location.
We will provide tracking details once your order has been dispatched.
4. Additional Charges and Taxes
You are responsible for any applicable taxes, duties, or customs fees associated with your delivery, including but not limited to:
Sales tax
Value Added Tax (VAT)
Customs duties
Excise fees
These charges are not included in the product price or shipping fee unless otherwise stated.
5. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 5 days of receiving your package.
Provide your order number, a description of the issue, and photos of the damaged items (if applicable).
We will investigate the issue and work with you to resolve it promptly.
6. Contact Information
For all shipping inquiries or assistance with your order, please contact:
Royal Touch
📍 Popa Dukljainina, 81257 Bar, Montenegro
📞 +382 69 321848
📧 contact@royaltouch.online
🌐 www.royaltouch.online
🕗 Monday — Friday, 8am to 8pm EST