Royal Touch Privacy Policy
Last updated: October 15th, 2025
Royal Touch (“Royal Touch,” “We,” “Us,” or “Our”) is committed to safeguarding your privacy and ensuring that you continue to trust us with your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, products, or services.
1. Information We Collect
We collect personal information directly from you when you contact us, place an order, subscribe to our newsletter, or use our services. This may include:
Contact details: your name, email address, postal address, and phone number.
Transaction details: payment information, delivery address, and product preferences.
Technical data: IP address, browser type, operating system, mobile device ID, and geolocation (if applicable).
Communications: feedback, messages, and customer support interactions.
We will always indicate which information is mandatory to complete your order or inquiry.
2. How We Use Your Information
Royal Touch processes your personal information only for legitimate and specific purposes, including:
Processing and completing your orders or inquiries.
Managing payments and invoicing.
Providing customer support and after-sales service.
Sending updates, promotional offers, or product information (only if you have opted
in).
Maintaining and improving our website, services, and customer experience.
Complying with applicable legal obligations.
We do not sell or rent your personal information to third parties.
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
Your consent.
The performance of a contract (e.g., fulfilling an order).
Our legitimate interests (e.g., improving our services, preventing fraud).
Compliance with legal obligations.
You have the right to withdraw your consent at any time.
4. Sharing of Information
We may share your personal information only when necessary, and always in compliance with applicable data protection laws:
Service providers: such as payment processors, delivery services, or IT support, who assist us in providing our services.
Public authorities: if required by law or to comply with legal processes.
Affiliates or business partners: only when needed to fulfill a transaction or service you have requested.
All third parties are bound by confidentiality and data protection agreements.
5. Data Transfers
Your personal data may be processed and stored on servers located in Montenegro or in other countries that ensure adequate levels of data protection.
We will always ensure that your data is protected in accordance with this Privacy Policy and applicable laws.
6. Your Rights
You have the right to:
Access, correct, or delete your personal data.
Object to or restrict the processing of your data.
Withdraw consent at any time.
Request data portability.
Lodge a complaint with a data protection authority if you believe your rights have been violated.
To exercise your rights, please contact us at:
📧 contact@royaltouch.online
7. Data Security
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or alteration.
While no online service is completely secure, we are committed to keeping your data safe and private at all times.
8. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
When your data is no longer needed, it will be securely deleted or anonymized.
9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.
You may adjust your browser settings to refuse cookies; however, some parts of the website may not function properly.
10. Children’s Privacy
Royal Touch does not knowingly collect personal information from children under the age of 16.
If we become aware that such data has been collected, it will be deleted immediately.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Any updates will be posted on this page with the revised “Last Updated” date.
12. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
Royal Touch
📍 Popa Dukljainina, 81257 Bar, Montenegro
📞 +382 69 321848
📧 contact@royaltouch.online
🕗 Monday — Friday, 8am to 8pm EST
🌐 www.royaltouch.online